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What if I'm not satisfied with the product?
In the rare instance that our product doesn't meet your expectations, rest assured. We're dedicated to ensuring your satisfaction. If you find yourself dissatisfied with any of our offerings, we're committed to facilitating a return or exchange and reimbursing the product cost. Your happiness is our priority.
How long can I store dry fruits?
When stored properly in well-preserved and efficiently packed conditions, dry fruits can maintain their quality for up to 6 months.
When can I expect my delivery?
Our standard delivery time is 3 to 5 days for orders within and outside Delhi. However, please be aware that certain areas might experience delayed last-mile deliveries due to logistical challenges. Before placing your order, it's advisable to check the delivery feasibility in your specific area. Your understanding is greatly appreciated.
How do you protect my personal information?
Safeguarding your privacy is paramount to us. We utilize advanced technology and adhere to industry best practices to ensure the security of your data, particularly during payment processing.
Should I put spaces or dashes in the credit card number?
Your card number should be entered in as a continuous string of numbers.
Can we expect discounts for bulk orders?
Certainly! For bulk orders, simply reach out to us at order@meteverfresh.com. We'll assess your needs and offer you the most competitive rates. Your satisfaction is our priority.
How do you ensure the freshness of the products I receive?
To ensure your satisfaction, we employ a state-of-the-art cleaning and packaging facility. We strictly adhere to the specifications outlined by the Food Safety and Standards Authority of India (FSSAI). Our robust quality framework is designed to preserve the freshness of dry fruits and nuts over extended periods. We utilize top-notch packaging materials, including airtight cans and pouches that mitigate the risk of spoilage during transit. If, by any chance, you're dissatisfied with our product, we're committed to taking them back and reimbursing the product cost.
What are the payment options?
We offer convenient payment methods including credit cards, debit cards, and online transfers for all major banks. Please note that we do not support cash on delivery.
How will you know where and how to send my physical product?
If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.
Can I order without a credit card?
No. The only form of payment accepted is with a credit card.
What are the shipping costs?
We offer free shipping for all orders within Delhi. For other areas, nominal shipping charges are added to the order cost.
How will you know where and how to send my physical product?
If you order a physical product, a Shipping Information page will appear during checkout so you can enter a shipping address and choose a shipping method.
I wish to sample your product. What is the minimum order quantity you can ship?
Certainly! Feel free to explore our selection, and we're confident you'll be pleased. The minimum order quantity for shipping is 250 grams.
Can I order without a credit card?
No. The only form of payment accepted is with a credit card.
How will the charge show up on my credit card?
The charge will appear on your credit card as: "DRI*Western Digital Online Store".
Why are you not accepting my credit card?
We will not bill you until your product(s), including backordered or preordered items, are actually shipped.
How do I enter a shipping address?
A shipping information page will be presented where you can enter a separate shipping address and the shipping method can be chosen.